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Manage and oversee the work of the cashiers and salespeople.
Prepare work schedules and assign tasks to salespeople.
Allow payment and return of products.
Resolve potential problems, such as client requests, grievances, and supply shortages
Keep a specific inventory and place orders for goods
Prepare reports on sales, merchandise, and personnel issues.
Train new sales personnel, then track their progress and report on it.
Ensure the store's aesthetic standards, including its displays, signs, and cleanliness, are upheld.
Essential Skills
- Reading text
- Oral communication
- Decision making
- Computer use
Additional Skills
- Prepare work schedules
- Hire and train or arrange for training of staff
Supervisory Experience
- Retail salespersons and sales clerks
- Cashiers
Specific Skills
- Supervise and co-ordinate sales staff and cashiers
- Sell merchandise
- Resolve customer complaints and supply shortages
- Prepare reports on sales volumes, merchandising and personnel matters
- Maintain specified inventory
- Authorize payments by cheque
- Authorize return of merchandise
- Assign sales workers to duties
Ability to Supervise
- 5 - 10 people
Own Tools/Equipment
- Computer
- Internet access
- Cellular phone
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