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Who is eHealth Saskatchewan?
eHealth Saskatchewan is a Treasury Board Crown Corporation with a unique blend of healthcare, information technology, and citizen services. Our vision is Connected healthcare, accessible to everyone, everywhere with a mission to Collaborate to transform healthcare through the use of information and innovative technology. It is a complex environment, constantly evolving and quickly changing as we live our values of excellence, integrity, teamwork, courage, resilience and collaboration.
Workstation and Mobility Support Analyst
The Workstation and Mobility Support Analyst will supply, install, and maintain the workstation, print/imaging, and mobile services eHealth provides. You will also be responsible for troubleshooting issues for computer workstations, printers, installed software and smart devices and resolve these issues within given time constraints determined by service levels.
Our team members participate in an after-hours standby rotation to provide operations and support for service availability 24/7.
You will have knowledge and/or experience in:
Computer hardware: Windows based PC's, and Laptops, iPads, Windows and Android tablets
Operating Systems: Microsoft Windows, Apple iOS, Android and RIM
Desktop productivity applications: MS Word, MS Excel, MS Outlook, and MS Internet Explorer
Networked and local printers, scanners and fax machines
MS Configuration Manager (SCCM/SMS)
Trouble tracking software tool
ITIL or ITSM framework and processes
If you are looking to challenge yourself and showcase your abilities, we would love to hear from you. For more information on this position please visit our website.