Job Order Detail

Description

To fulfill Pattison Agricultures vision of GROWING, CONNECTING AND EVOLVING we are looking for a Lead Service Technician to join our fast-paced, energetic, dealership in Shaunavon, SK. This role Assists the Service Manager in the daily running of Service Department. Working with the Service Manager, they will maintain and grow their Service Department to achieve a healthy net profit while providing exceptional customer service above industry standards.

Responsibilities
-Perform all the duties of a Service Technician including complex diagnostics and repairs on agricultural and turf equipment in shop and in field. Percentage of time expected to be billable: 50%.
-Participating in scheduling, assignment, and prioritization of work in the service department
-Assists the Service Manager in booking in Customer repairs.
-Working with Service Manager: Maintains a balanced work schedule of customer,
internal and warranty repairs.
-Fields Customer calls on technical questions all products (Service Manager primary duty, Lead Technician Secondary duty).
-Ensures quality and control of repair work in Service Department is performed above
industry standard.
-Shared duties with Service Writer to fill in for Service Manager and/or Shop Foreman
when away.

Requirements
-A Journeyperson certification and 5+ years of experience performing complex service repairs and maintenance
-Strong communication skills are evidenced in your day-to-day work and interactions
-Willingness to learn and work hard
-Working knowledge of computer functions and use

Why join us?
We have competitive wages, excellent benefits, in-house training and learning opportunities. With over 18 locations across Saskatchewan and Manitoba, we have endless opportunities for you to GROW and develop your career!

**Apply early as recruitment for this position is ongoing and may be filled prior to the closing date.