Job Order Detail

Description

*This position requires open availability*

Summary:
Reporting to the Front End/Receiving Manager, the Front End/Receiving Lead will assist the manager in ensuring efficient day-to-day operation of the business.  This position is responsible for supporting the manager in developing a cohesive team and ensuring the proper responsibilities of the associates' duties.  

Responsibilities:
    Assist in the delegation of work, determining the method of work, giving clear and concise direction, and follow up to ensure proper execution;
        Supervise a team of 20-40 service associates in partnership with the manager and other Front End Leads;
        Support the manager with motivating, engaging, coaching, and creating a fun and supportive work environment for team members;
        Respond to and resolve customer issues by using good judgment and logic in solving problems and making decisions within the job scope;
        Process returns and other special orders such as holds and outdoor licensing;
    Assist in receiving and preparing merchandise for entry into retail or warehouse stock;
    Monitoring inventory flow from back room to sales floor;
    Accurately and effectively stocks merchandise to the sales floor and excess quantities into the back room;
    Sales floor and back room up-keep and maintenance to include, but not limited to, restock, re-merchandising, dusting the backroom as needed to ensure visual presentation and back room standards are met;
    Manage stock discrepancies and auditing, vendor ordering, report management, and other inventory needs; and
    Fosters growth and development of retail associates by supporting training initiatives.

*Please view the full job description on our website!