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What is the opportunity?
McFaull Financial is looking for a Receptionist to join their team! You will provide superior service along with administrative and operational support to clients and employees.
What will you do?
*Be first point of contact for clients
*Help manage incoming communications from clients, Advisors and other internal and external partners.
*Provide attentive and accurate service to clients and respond to their needs
*Complete administrative tasks to help the Management team: manage office stationery orders, boardroom scheduling, and provide support to the Operations Manager when needed.
Must-have
*Meticulous attention to detail and excellent time management skills
*Exceptional written and verbal communication skills in English
*Strong Microsoft Office skills
*A professional approach to all situations to create a positive working environment
*Ability to complete duties independently seeking out own answers and solutions
Whats in it for you?
*McFaull is a positive, supportive and progressive thinking financial firm that delivers an amazing customer experience to all their clients. Offers a competitive salary, Group RSP and benefits package.
Essential Skills
- Document use
- Writing
- Oral communication
- Working with others
- Decision making
- Critical thinking
- Job task planning and organizing
- Finding information
- Computer use
- Continuous learning
- Significant use of memory
Additional Skills
- Provide basic information to clients and the public
- Order office supplies
- Maintain records
- Data entry
Specific Skills
- Schedule and confirm appointments
- Record and relay information
- Perform clerical duties, such as filing and sorting and distributing mail
- Operate switchboard or telephone system
- Obtain and process information required to provide services
- Greet people and direct them to contacts or service areas
- Answer, screen and forward telephone calls
Work Setting
- Financial services
- Business services
Typing (Words Per Minute)
- 41 - 60 wpm
Work Conditions and Physical Capabilities
- Fast-paced environment
- Work under pressure
- Tight deadlines
- Repetitive tasks
Security and Safety
- Basic security clearance
- Confidential security clearance
Business Equipment and Computer Applications
- Windows
- Spreadsheet software
- Electronic mail
- Database software
- Presentation software
- General office equipment
- Accounting software
- Internet browser
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