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Support Worker

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Job Order #: 5938856

Employer Name:
Phoenix Residential Society
Wage/Salary Info:
$2858-3090 gross monthly plus benefits
Posted Date:
# of Positions:
Employment Terms:
Full Time
Length of Employment:
Completed at least some post-secondary
1-2 Years
Apply By:
How to Apply?:
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Employer Name:
Phoenix Residential Society
Contact Name:
Ann-Marie Piniach
Contact Email:
Employer Website:


Our PIPS-Enhanced team is looking for a full-time support worker. Support Workers are a part of a team providing services in a community based setting working with adults with mental health diagnoses and substance abuse disorders. They work under the direction of case managers.
Duties and responsibilities include assisting residents in the skills of daily living & medication management, organizing & participating in recreational activities, preparing meals for residents & conducting groups in life skills & health teaching. This includes house checks, med deliveries, groceries, and appointments. The Support Worker must act as a positive role model to residents.
Support Workers must be willing & able to provide First Aid/CPR. They must be able to take a proactive approach & provide appropriate responses to residents disclosing thoughts of self-harm or suicide, hallucinations, delusions or other symptoms & challenging behaviors. Shift work is required. The qualifications: a combination of relevant education & work experience in the human services field. Must possess a valid drivers license. Must be vaccinated for COVID-19.


Skills and Abilities

Essential Skills
 - Reading text
 - Document use
 - Writing
 - Oral communication
 - Working with others
 - Problem solving
 - Decision making
 - Critical thinking
 - Job task planning and organizing
 - Finding information
 - Computer use
 - Continuous learning
Transportation/Travel Information
 - Own vehicle
 - Vehicle supplied by employer
 - Valid driver's licence
Credentials (certificates, licences, memberships, courses, etc.)
 - First Aid Certificate
Additional Skills
 - Administrative and office activities
 - Housekeeping activities
 - Food preparation
Type of Community or Social Service
 - Personal and social adjustment and health (substance abuse, gambling, behaviour disorders)
 - Socio-economic needs or conditions (housing, nutrition, unemployment, financial assistance)
 - Programs dealing with Fetal Alcohol Spectrum Disorder (FASD)
Specific Skills
 - Appraise clients' needs or eligibility for specific services
 - Assess client's relevant skill strengths and development needs
 - Develop, coordinate and implement the delivery of specific services within the community
 - Provide suicide and crisis intervention
 - Resolve conflict situations
 - Liaise with other social services agencies and health care providers involved with clients
Work Setting
 - Social service agency
Work Location Information
 - Urban area
Work Conditions and Physical Capabilities
 - Fast-paced environment
 - Work under pressure
Security and Safety
 - Criminal record check (abstract)
 - Driving record check (abstract)
Target Groups or Clients
 - Persons with mental health disabilities

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