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Who is eHealth Saskatchewan?
eHealth Saskatchewan is a Treasury Board Crown Corporation with a unique blend of healthcare, information technology, and citizen services. Our vision is Connected healthcare, accessible to everyone, everywhere with a mission to Collaborate to transform healthcare through the use of information and innovative technology. It is a complex environment, constantly evolving and quickly changing as we live our values of excellence, integrity, teamwork, courage, resilience and collaboration.
About the Role
eHealth Saskatchewan is seeking a dynamic, highly motivated, results-oriented individual who will be responsible for troubleshooting and resolving technology issues for applications that have the potential to impact patient care.
You will research and analyze issues with existing applications and/or transactions, impact of upgrades, new releases, patches etc. on individual and integrated applications. In addition, this role may monitor production technology systems to ensure optimal performance and identify opportunities to improve effectiveness.
You will possess a technical knowledge base and background; ideally a demonstrated working knowledge of Citrix/XenApp application delivery, OS Windows/UNIX, real-time interfaces, and relational databases. Proven experience and skills in effective communication, problem solving, documentation standards and a rigor for change management protocols and quality control are also required.
You must be willing to participate in the on-call 24/7 support strategy. This requires a rotation of support analysts to be available to respond to priority emergency service disruptions after hours.
If this role sounds like the opportunity youve been looking for to challenge yourself we would love to hear from you. For more information please visit our website!