real careers. real life.

Job Order Detail

Home | Search Jobs | Job Order Detail

Guest Service Agent

Job Search Safety tips

Job Order #: 5946842

Employer Name:
Holiday Inn Express
Wage/Salary Info:
$14.50 Staring Wage
Posted Date:
# of Positions:
Employment Terms:
Full Time
Length of Employment:
Grade 12
0-6 Months
Apply By:
How to Apply?:
This job is no longer taking applications

Application Information

This job is no longer taking applications and is displayed only for reference.

To view current postings please conduct a new search.

Thank you.

Employer Name:
Holiday Inn Express
Contact Name:
Shelby Long
Contact Phone:
Contact Email:


The Holiday Inn Express Saskatoon Centre is looking for a Guest Service Agent to be the first point of contact and the first impression for guests. Warm, knowledgeable service, and helpful guidance reassures guests theyve made the right choice to stay with us. To deliver a great guest experience  a Guest Service Agent will check in and out guests efficiently, and make sure they have all they need for a great stay.

At the Holiday Inn Express our job is to bring the joy of travel to everyone. Thats where you come in. When youre part of the InterContinental Hotel Group (IHG) brand youre more than just a job title. We are looking for exceptional people to provide outstanding service, and True Hospitality to our guests.

Duties and Responsibilities

Welcome guests in a friendly, prompt and professional manner, recognizing IHG Rewards Club Members as well as returning guests

Check guests in, issue room keys, provide information on hotel services and room location

Answer phones in a prompt and courteous manner

Answer, record and process all guest calls, messages, requests, questions or concerns

Take action to solve guest problems/complaints using appropriate service recovery guidelines

Routinely book guest reservations for individuals and/or groups  

Work as part of a team and communicate with other departments as per hotel procedures to ensure excellent quality and service

Perform other duties as assigned including guest room tours, concierge services, special guest requests, etc.  

Qualifications and Requirements

High school diploma/Secondary qualification or equivalent

One-year front desk/guest service experience strongly preferred

Proficiency in Micros Opera preferred  

Must speak fluent English

Ability to work a flexible schedule (shifts may vary from 6:00 a.m. start to midnight, including weekends)

email.gif Email a Friend     print.gif Print This Job
Conseil Économique et Coopératif de la Saskatchewan
Vous désirez plus d'information
en français sur ce poste?

Home | Search Jobs | Job Order Detail