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Supervise and co-ordinate sales staff and cashiers.
Assign sales workers to duties and prepare work schedules.
Authorize payments by cheque and the return of merchandise.
Sell merchandise to customers.
Resolve problems that arise, such as customer complaints and supply shortages.
Prepare reports regarding sales volumes, merchandising and personnel matters.
Hire and train or arrange for the training of new sales staff.
Essential Skills
- Reading text
- Document use
- Numeracy
- Writing
- Oral communication
- Working with others
- Problem solving
- Critical thinking
- Job task planning and organizing
- Finding information
- Computer use
- Continuous learning
- Significant use of memory
Transportation/Travel Information
- Own transportation
- Own vehicle
- Public transportation is available
Additional Skills
- Prepare work schedules
- Order merchandise
- Hire and train or arrange for training of staff
Supervisory Experience
- Retail salespersons and sales clerks
- Cashiers
Specific Skills
- Supervise and co-ordinate sales staff and cashiers
- Sell merchandise
- Resolve customer complaints and supply shortages
- Prepare reports on sales volumes, merchandising and personnel matters
- Maintain specified inventory
- Authorize payments by cheque
- Authorize return of merchandise
- Assign sales workers to duties
Work Setting
- Retail establishment
Work Samples
- Product sample
Ability to Supervise
- 5 - 10 people
Work Location Information
- On-site customer service
Work Conditions and Physical Capabilities
- Fast-paced environment
- Combination of sitting, standing, walking
- Walking
Security and Safety
- Basic security clearance
- Criminal record check (abstract)
Own Tools/Equipment
- Fax machine
- Computer
- Printer
- Cellular phone
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