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Education:
Successful completion of a two-year diploma in Business Administration or a related discipline.
Experience:
Minimum of five years directly related experience working in one or more casino department, including supervision and/or training of personnel, knowledge of customer relations, financial management, and general operations.
Main Duties:
Reporting to the Customer Experience Manager, this position optimizes net income through customer service excellence, provides guests with exciting entertainment, and builds strong relationships internally and externally (Miyo-wchtowin), by providing overall management and oversight of the Casinos Cage, Food & Beverage, Guest Services, Live Games, and Slots operations.