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Job Order #: 5949883

Employer Name:
Canadian Tire REGINA-Prince of Wales Dr
Posted Date:
30-Sep-2022
Location:
REGINA
 
# of Positions:
2
Employment Terms:
Full Time
Apply By:
01-Nov-2022
How to Apply?:
This job is no longer taking applications

Application Information

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Employer Name:
Canadian Tire REGINA-Prince of Wales Dr
Employer Address:
 
2325 PRINCE OF WALES DRIVE
REGINA,SK
CANADA
S4V3A4
Contact Name:
Toni Leibel
Contact Phone:
3065228473
Contact Email:
629ct.hiring@gmail.com


Description

Operates the online orders desk, responding to multiple customer inquiries, requests and concerns in a timely manner, both over the phone and online.
Picks, packs and processes pick-up and ship-to-home orders in the online orders system.
Accurately verifies merchandise quantities, descriptions and prices.
Offers replacement products or substituted products to customers for unpicked quantities.
Picks products using an employee-facing device (EFD) or from a pick list printed from a desktop computer.
Picks products that are clear and free of damage to fill orders.
Confirms the quantities and products, while packing items for the order (basket, bag).
Updates the online orders system with the quantities, storage and pick-up locations, and reason codes (if applicable) for unpicked quantities.
Prints receipts and order labels, and attaches receipts to the customer orders.
Pre-bags the products for each order and puts the products in a storage location close to the customer pick-up area.
Finds customer orders in the online orders system when the customer arrives for pick-up, verifies the accuracy of the order and completes the order in the online order system.
Investigates pick-up orders that have not been picked up by the customer.
Processes returns and exchanges using the computerized system of customer purchases efficiently, following standardized procedures. Follows established policies and procedures on returns and rain checks.
Deals with challenging situations and conflict resolution in a professional manner.
Operates a computer, an electronic handheld device, a fax machine, a printer and electronic funds terminals, and enters all relevant codes in Canadian Tire systems.

 

Skills and Abilities

Essential Skills
 - Reading text
 - Document use
 - Oral communication
 - Working with others
 - Computer use

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