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Work setting
- Remote location
Tasks
- Access and process information
- Address customers' complaints or concerns
- Answer inquiries and provide information to customers
- Arrange for refunds and credits
- Issue receipts and other forms
- Receive and log complaints
Computer and technology knowledge
- Internet
Work conditions and physical capabilities
- Attention to detail
- Repetitive tasks
Personal suitability
- Client focus
- Efficient interpersonal skills
- Excellent written communication
- Organized
Workplace information
- Remote work available
Health benefits
- Dental plan
- Health care plan
- Vision care benefits