Job Order Detail

Description

We are currently seeking an enthusiastic, highly motivated, experienced Manager, who thrives in a fast-paced environment and is available during all shifts.  

Key Accountabilities:

Manage the store in an effective and efficient manner while maintaining superior customer service and satisfaction
Provides direction to the team during shift; acts as a coach and mentor, role modeling the expectations of customer service and upholding Toppers standards
Coach, educate and motivate the team to maintain a high-quality customer service experience
Provides leadership within the pizzeria; recognizing and motivating the team to achieve operational excellence
Coach assistant managers and supervisors through people management activities to assist them with development and practice of their skills
Constantly monitor staffing levels and recruit proactively utilizing available tools and systems to ensure sound selection of candidates
Manage customer loyalty through Listen 360, POS reports, email
Ensure cleaning and maintenance schedules are followed to maintain cleanliness of equipment
Build sales and maximize profits by effectively interacting, developing, and communicating our company and customer expectations to the entire team
Perform cost control procedures, prepare financial accounting and reporting, maintain appropriate inventory levels, and efficient labour management.
Managing deliveries
Providing proper training to employees on various duties of the store.
-Supervise shift: You will be trained on and will be provided all the training on how all the food items are made, what to look for in taste and for food safety as well. While you are on shift