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Skills & Qualifications: Honesty & Integrity; Positive Attitude; Team Player - Strong communication skills, both written & verbal; Critical thinking, organization, time management & problem solving skills; Ability to interpret technical terms to customers; Basic computer proficiency; Willingness to learn & grow in the position. Duties & Responsibilities (including but not limited to): Welcoming customers, discussing their needs & conveying them to service technicians; cost estimation; answering customers questions & concerns; prepare work orders, maintaining customer records, keeping work area clean & tidy