Job Order Detail

Description

POSITION OVERVIEW

Receive and resolve customer complaints/issues by analyzing/testing/repairing/escalating using different data applications. Create trouble tickets to document all reported customer complaints/issues. Be accountable by providing a high level of customer service while resolving customer complaints/issues.

Training

The four week training program is fully paid and will be scheduled Monday to Friday from 8:30 AM to 5:00 PM. Successful completion of the training program is a condition of employment in order to continue employment as a SaskTel Service Technician(Customer Support Centre).



Hours and Shift Scheduling

This position is casual part-time; Hours are scheduled according to business needs; however, the majority of Service Technicians typically work an average of 20-25 hours per week. The Customer Support Center area operates 7 days a week, from 7:00am - 11:00pm.

For more information and to apply, please visit www.sasktel.com/careers