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Main Duties
Greet visitors, and direct visitors to employer or appropriate person
Prepare, edit and proofread correspondence, invoices,, brochures, publications, reports and related material from handwritten copy
Open and distribute incoming regular and electronic mail and other material and coordinate the flow of information internally and with other departments and organizations
Schedule and confirm appointments and meetings of customers
Order office supplies and maintain flower vases, Porcelain plaques inventories
Answer telephone and electronic enquiries and relay telephone calls and messages
Maintain manual and computerized information filing systems of headstone contracts
Record and prepare minutes of meetings
Arrange travel schedules and make reservations for installations of memorial monuments.
Qualification
Completion of a post secondary education or higher program.
previous clerical or administrative assistant experience is required.
Ability to adapt to a fast paced environment and handle multiple priorities.
Critical thinking and problem solving skills is essential.
Additional language-Mandarin is an asset.
Essential Skills
- Reading text
- Document use
- Numeracy
- Writing
- Oral communication
- Working with others
- Problem solving
- Critical thinking
- Finding information
- Computer use
Technical Terminology
- Business
Specific Skills
- Type and proofread correspondence, forms and other documents
- Sort, process and verify applications, receipts and other documents
- Send and receive messages
- Provide general information to clients and the public
- Prepare and format page presentation
- Perform basic bookkeeping tasks
- Receive and forward telephone or electronic enquiries
- Maintain and prepare reports from manual or electronic files, inventories, mailing lists and databases
- Process incoming and outgoing mail manually or electronically
- Order supplies and maintain inventory
- Photocopy and collate documents for distribution, mailing and filing
Area Of Specialization
- Statistics
- Publications and manuscripts
- Invoices
- Financial statements
- Correspondence
- Contracts
- Charts, tables, graphs and diagrams
- Forms and records
Work Conditions and Physical Capabilities
- Fast-paced environment
- Work under pressure
- Tight deadlines
- Repetitive tasks
Keyboarding (Words Per Minute)
- 61 - 80 wpm
Business Equipment and Computer Applications
- Windows
- MS PowerPoint
- MS Word
- Excel
- Electronic mail
- General office equipment
- Internet browser
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