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Tasks
- Plan, organize, direct, control and evaluate daily operations
- Determine type of services to be offered and implement operational procedures
- Balance cash and complete balance sheets, cash reports and related forms
- Conduct performance reviews
- Cost products and services
- Enforce provincial/territorial liquor legislation and regulations
- Organize and maintain inventory
- Monitor revenues and modify procedures and prices
- Ensure health and safety regulations are followed
- Negotiate arrangements with suppliers for food and other supplies
- Negotiate with clients for catering or use of facilities
- Develop, implement and analyze budgets
- Participate in marketing plans and implementation
- Set staff work schedules and monitor staff performance
- Address customers' complaints or concerns
- Provide customer service
- Recruit, train and supervise staff
Computer and technology knowledge
- MS Office
Work conditions and physical capabilities
- Fast-paced environment
- Work under pressure
- Tight deadlines
- Repetitive tasks
- Physically demanding
- Attention to detail
- Standing for extended periods
- Overtime required
Personal suitability
- Accurate
- Client focus
- Dependability
- Efficient interpersonal skills
- Flexibility
- Organized
- Reliability
- Team player
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