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Reporting to the Resource Development Manager, the Jordans Principle Navigator is a highly motivated individual who is an advocate in addressing inequalities or gaps in current services to children. The Jordans Principle Navigator will complete case work to support Jordans Principle applications in the three areas of education, social and health services. The Jordans Principle Navigator ensures that services are culturally appropriate and that the client has a voice in the planning of their services. The Navigator will work well, both independently and as part of a team. They will also be self-motivated, and a strong support to their clients.
RESPONSIBILITIES
-Complete the required casework to support Jordans Principle applications:
o Receive calls for support;
o Assess and collect information provided by the client;
o Ensure all required documentation is complete for processing;
o Assist clients with obtaining and completing documentation.
-Maintain files and documentation at an excellent standard;
-Liaison between the Provincial and/or Federal Jordans Principle regional offices and the Jordans Principle clients;
-Prepare financial documents and process for approval;
-Identify service providers and costs of services for clients;
-Identify gaps in current services and advocate on behalf of clients whenever necessary.
Essential Skills
- Reading text
- Document use
- Numeracy
- Writing
- Oral communication
- Working with others
- Problem solving
- Decision making
- Critical thinking
- Finding information
- Computer use
- Continuous learning
- Significant use of memory
Additional Skills
- Administrative and office activities
- Research techniques
Specific Skills
- Appraise clients' needs or eligibility for specific services
- Conduct follow-up assessments
Work Conditions and Physical Capabilities
- Fast-paced environment
- Work under pressure
Security and Safety
- Enhanced reliability security clearance
- Criminal record check (abstract)