Job Order Detail

Description

THIS COULD BE YOU!

Want to be part of an amazing team? If youre a vibrant and highly motivated leader with an interest in fashion retail  we want to hear from you.

The Role

The Store Manager works with the District Supervisor to oversee all store operations, as well as plan & execute strategies to drive sales and profitability. The Store Manager is responsible for merchandising, customer service, as well as their teams training & development.                  

The Store Manager must adhere to all company policies and procedures and must be a role model and demonstrate the utmost professionalism and integrity while creating a climate of trust and respect within the team. The Store Manager monitors performance and takes immediate action on substandard performance. They are able to lead and create an overall positive customer and employee experience.

Responsibilities Include:

Collaborating with the District Supervisor to develop and implement strategies to achieve the stores sales and profit budgets.
Training store team (current employees and new hires) on company standards and programs in accordance with the employee manual.
Taking action with the support of the District Supervisor on low performance and resolving conflicts.
Recruiting and retraining talent by motivating their team and recognizing good performance.
Conducting administrative and operational duties as required.
Performing opening and closing procedures as per operational guidelines.
Ensuring health and safety standards are adhered to.
Preparing and managing employee weekly schedule.
Handling customer complaints and resolving them in a timely manner.
Comply with all head office requests regarding store operations.
Processing and managing all incoming merchandising shipments.
Handling all returns to head office as required.
Comply with policy and regulation