Job Order Detail

Description

The Store Manager plans and directs the day-to-day operations of the store. Develop strategies to improve customer service, drive store sales, increase profitability, create store policies and marketing programs that will increase sales and grow the existing customer base
Assist in the recruiting of, recommend for hire, and train, positive individuals to become members of the team, ensuring excellent customer service. Motivate, encourage, and challenge store cashiers,
resolve customer complaints, in a timely professional manner
Implement and enforce established daily operating procedures to ensure store is clean, adequately stocked, organize, and well kept. Ensure all merchandise is stocked and displays are attractive, priced correctly, and displayed in as safe manner. Maintain quality brand image standards as pass evaluations
Supervise, and discipline all store employee according to company policy
Complete daily paperwork and computer entry in a timely manner as company policy
Complete daily paperwork and computer entry in a timely manner as established by management
Monitor cash over/short, inventory shrinkage, and drive offs daily. Have the physical ability to perform all duties of a store cashier regularly. Understand all information in the daily reporting of store operations. Implement and enforce all price change request, mark downs/up as requested by Operations Manager. Implement and enforce all merchandising and vendor policies and procedures
Enforce all safety and security issues and report all unsafe conditions
Business Administrative Diploma or at least 5 years experience in the field or in a Management related area. Proven successful experience as a retail Store Manager, proficient with computer application software. Powerful leading skills and business orientation, Customer management skills, Strong organizational skills. Great written and verbal communication skills
Must have a current CPIC and Vulnerable sector Check