Job Order Detail

Description

Overseeing the day-to-day operations of the hotel, including front desk operations, housekeeping, maintenance, and food and beverage service.

Managing the hotel's budget and financial performance, including forecasting revenue and expenses, and making adjustments as needed to meet financial goals.

Recruiting, hiring, and training staff members, as well as managing and evaluating the performance of employees.

Developing and implementing policies and procedures to ensure compliance with all relevant laws and regulations.

Managing relationships with key stakeholders, such as guests, suppliers, and community leaders.

Developing and implementing marketing and sales strategies to increase occupancy and revenue.

Handling customer complaints and resolving any issues that may arise during a guest's stay.

Ensuring that the hotel's facilities and equipment are well-maintained and that safety and security measures are in place.

Participating in industry events and networking opportunities to stay informed about industry trends and developments.

Collaborating with other department managers to ensure that the hotel runs efficiently and effectively.

Knowledge of OPERA property management system will be a bonus..