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- Assign sales workers to duties.
- Hire and train or arrange for training of staff.
- Authorize payments by cheque.
- Order merchandise.
- Authorize return of merchandise.
- Establish work schedules.
- Sell merchandise.
- Prepare reports on sales volumes, merchandising and personnel matters.
- Organize and maintain inventory.
- Resolve problems that arise, such as customer complaints and supply shortages.
- Supervise and co-ordinate activities of workers.
- Ensure the visual standards and image of the store are maintained, such as store displays, signage and cleanliness.