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Under guidance of the Owl Manager this position is responsible for
ensuring all aspects of the bar run smoothly in accordance with URSU policy, procedures, goals
and government employment standards. Supervisors are to support management in their
eorts towards toward long term nancial stability through continuous improvement of
customer service, uplifting team morale and excellence in operations executions. As customer
service is extremely valued by URSU, a supervisor is to provide the highest level of service and
care to all our guests and to all fellow team members.
Daily duties include but are not limited to supervising and delegating to co-workers, providing bar service, responding to and dealing with all customer concerns, ensuing all check-lists are followed, ensuring alcohol counts are completed, carrying out necessary till functions, various administrative tasks, attending leadership meetings and all other duties as required by management.