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Ensure all merchandising and pricing guidelines are followed
Ensure store is clean and presentable and action any maintenance issues
Execute merchandising programs and track results
Manage communication (mail, email, voicemail)
Maintain inventory levels, as well as inventory ordering and receiving
Respond to customer complaints
Organize and/or attend and LP meetings and training sessions
Actively aim to increase and share industry knowledge
Develop relationships with store stakeholders
Set daily tasks for the store
Review flyers, upcoming event and promotions; execute appropriately
Resolve customer complaints regarding sales and service; ensure Area Manager is informed of all customer complaints
Accountable for each new product launch
Review customer surveys and manage appropriately
Understand and utilize local market tends as provided by Area Manager
Evaluate programs and promotions for effectiveness and offer recommendations to Area Manager
Ensure that goals will be met through appropriate planning and organization of labor, inventory, and finances for short and long-term success
Review and monitor the Loss Prevention program to protect the companys inventory and assets
Monitor and make appropriate adjustments to scheduling to achieve labor cost