Job Order Detail

Description

The Retail Store Manager is responsible for the day-to-day operations of the Regina Pats Retail Store. The Retail Store Manager leads a team on the retail sales floor through the lens of exceptional guest service, while managing store profitability, and controlling operational expenses.

RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO:

- Manage store profitability by meeting or exceeding sales goals and controlling operational expenses
- Oversee the opening and closing of the store in accordance with the opening and closing checklists
- Manage guest service to drive sales by creating and leading a service-selling culture
- Manage brand and product expertise within the store by ensuring brand and product training is transferred into skills on the retail sales floor
- Manage store operations by leading the recruitment, onboarding, and evaluation of the store team to drive a performance culture in store
- Coach and develop by fostering a team environment of trust, transparency, motivation, and accountability both inside and outside the store
- Ensure all employees adhere to all asset protection policies and procedures during daily operations
- Create an appealing, easy-to-shop environment for guests by coordinating their team to consistently execute visual merchandising principles
- Ensure product available to guests is maximized by coordinating product replenishment from the stockroom to the sales floor
- Assist the Director of Merchandise with the selecting and ordering of merchandise based on inventory and sales levels
- Manage and oversee the proper receiving, pricing, stocking, and exiting of all merchandise
- Assist with year-end inventory count and other counts as required
- Minimize profit loss by implementing, monitoring, and tracking all loss prevention activities