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Looking to hire 2 permanent full time shop supervisor for our busy and growing tattoo shop:
Full job description:
Plan and control budget and inventory
Establish or implement policies and procedures for staff
Provide expertise in response to client needs, and support and advise project teams as required
Plan, organize, direct, control and evaluate the daily operations of a Tattoo Studio
Hire, train and supervise staff
Address customers inquiries or complaints and resolve problems
Making schedule for artists, desk staff, and barbers
Ordering of proper supplies for desk staff and tattoo artists
Managing
Handle issues or complaints that may arise with customers or staff in a professional manner
Receiving visitors at the front desk by greeting, welcoming, directing and announcing them appropriately
Scheduleing appointments
Answering incoming phone calls
Promptly responding to emails and messages
Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
Provide basic and accurate information in-person and via phone/email
Perform other clerical receptionist duties such as filing and photocopying
Requirements and skills:
3 years experience in a supervisory role
Management experience
Organizational skills
Time management skills
Proven work experience as a Receptionist, Front Office Representative or similar role
Hands-on experience with office equipment (e.g. fax machines and printers)
Professional attitude
Solid written and verbal communication skills
Ability to be resourceful and proactive when issues arise
Excellent organizational skills
Multitasking and time-management skills, with the ability to prioritize tasks
Customer service attitude
Benefits:
Flexible schedule
On-site parking
Schedule:
8 hour shift
Day shift
Evening shift
Monday to Friday
Night shift
Overtime
Weekend availability