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1. Recruit, train, and lead a customer-focused team. Manage staff and assign responsibilities.
2. Research market trends to determine consumer needs.
3. Price the goods and services to be sold.
4. Plan budgets, approve expenses, and monitor revenues.
5. Evaluate and improve customer service, handle customer complaints, and resolve them in a timely manner.
6. Develop and implement strategies to achieve store sales and profit budgets.