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Thank you.
We are HIRING a FULL-TIME Dental Administrator.
This role requires presence at the clinic one evening a week and 2 Saturdays a month.
This is an exciting opportunity to make a positive daily impact on people's lives. You'll love this position if you're excited about helping people, seeing the results immediately, and delivering excellent treatment!
Responsibilities:
Check the daily schedule for accuracy and opportunities.
Optimizes Clinic appointment book to achieve weekly and monthly revenue budgets through
treatment plan monitoring, patient information flow, and continuous patient contact
Answer and respond to telephone calls with professionalism.
Provide the clinic with administrative and practical support when requested.
Establish and facilitate long-term patient relationships
Gather and accurately record medical, personal, and insurance information from patients; ensure this information is updated for existing patients.
Accurately file patient information, seeing that records are stored securely and handled in compliance with privacy and security regulations.
Manage recall and passive patient systems.
Most importantly ENJOY YOUR WORK!
SKILLS AND QUALIFICATIONS:
2 years of previous dental administration experience preferred, but not required.
Good interpersonal and verbal skills to maintain effective rapport with patients, dentists, other staff members, and the community; a team player.
Customer service or patient relations experience; conflict resolution experience.
Able to adapt to and drive office policy improvements (the office is constantly striving for improved customer care/service).
Knowledge of any dental software desired.
We look forward to hearing from you and welcome you to apply by submitting your resume for consideration. We thank you for your interest, but only candidates selected for an interview will be contacted.
Essential Skills
- Oral communication
- Working with others
- Problem solving
- Computer use
Additional Skills
- Provide basic information to clients and the public
- Maintain records
- Data entry
Specific Skills
- Send invoices
- Schedule and confirm appointments
- Perform clerical duties, such as filing and sorting and distributing mail
- Operate switchboard or telephone system
- Obtain and process information required to provide services
- Greet people and direct them to contacts or service areas
- Answer, screen and forward telephone calls
- Receive and issue payments
Business Equipment and Computer Applications
- Windows
- Electronic mail
- General office equipment
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