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Dispatchers telecommunication equipment to dispatch vehicles and to coordinate the activities of drivers and other personnel. They are employed by taxi, delivery and courier services, trucking and utilities companies, and other commercial and industrial establishments.
Main duties:
Process and transmit information and instructions to coordinate the activities of vehicle operators, crews and equipment using a variety of computer-aided communications and dispatching equipment
Dispatch personnel according to written schedules and work orders, or as required by emergency situations
Advise vehicle operators of route and traffic problems such as construction, accidents, congestion, weather conditions, weight and size restrictions and other information
Operate radio equipment to communicate with mining crews, offshore oil rigs, logging camps and other remote operations
Monitor personnel workloads and locations
Maintain vehicle operator work records using computerized or manual methods and ensure time sheets and payroll summaries are completed accurately
Maintain computer and manual records of mileage, fuel use, repairs and other expenses, and generate reports.