Job Order Detail

Description

Human Resources
Oversee personnel matters pertaining to staff, including orientation and
training, scheduling, performance management, and workplace health and safety.

Operations
Manage staff schedules and ensure that the floor is adequately
covered, including filling in for uncovered shifts.
Contribute to the development of food and drink menus, as well as
promotions and special offerings.
Monitor facility operations and ensure cleanliness and safety, and
address as required.
Contribute to the development of security policies and procedures,
and lead staff and customers in following emergency procedures.
Monitor premises to ensure customer service standards are being met;
address problems immediately; assist staff as may be required to meet
customer service standards.
Cross-check the quality of presentation of food and drinks coming out
of the kitchen and bar.
Assist with the coordination and running of the volleyball league at
Sports on Tap

Marketing, Promotion and Sales
In collaboration with the Marketing Department, develop advertising
and promotional programs for events and offerings
Assist customers in planning events and functions at Sports on Tap
Other duties and projects as may be required.


Skills / Knowledge / Abilities
Supervisory experience in the food and beverage industry.
Strong commitment to exceptional customer service.
Effective interpersonal and communication skills
Computer skills - Word, Excel, point of sale terminals
WHMIS Certification, Food Safe Levels 1 and 2 Certification
Alcohol awareness training; demonstrate knowledge and commitment to responsible alcohol service
Ability to troubleshoot technical issues with audio-visual equipment.
Ability to work flexible schedule including evenings and weekends