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Office assistant / Customer Service

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Job Order #: 6020512

NOC: 6552
Employer Name:
LUMBERJACK DISTRIBUTOR CANADA INC.
Posted Date:
17-Jul-2023
Location:
SASKATOON
 
# of Positions:
1
Employment Terms:
Full/Part Time
Education:
Grade 12
Experience:
1-2 Years
Apply By:
09-Sep-2023
How to Apply?:
This job is no longer taking applications

Application Information

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Employer Name:
LUMBERJACK DISTRIBUTOR CANADA INC.
Contact Name:
Al Garand
Contact Email:
aimco@hotmail.ca


Description

Customer Service Representative will be responsible for providing excellent customer service and support to existing and potential customers in the barbecue and outdoor living industries. This person will be expected to use their knowledge and expertise in these areas to assist customers in making informed decisions about products, as well as provide updates on new products, promotions and any other relevant information.

Other responsibilities include:

Conducting outbound calls to existing customers who haven't ordered in a while

Reviewing our CRM system to contact prospects who have not yet purchased from us

Providing assistance with product questions and issues

Recording customer interactions and updating customer records in our CRM system

Escalating issues to appropriate departments or management as needed.

General Office Duties


Qualifications:
To be successful in this role, candidates should possess the following qualifications:

Proven track record of success in customer service, particularly in the barbecue and outdoor living industry Strong knowledge of industry trends and products

Excellent communication skills, both verbal and written

Ability to work independently and as part of a team

Strong organizational and time management skills

Flexibility to work weekends and evenings as needed

High school diploma or equivalent, with post-secondary education in customer service or related field an asset

Applications from within CANADA Only . Others will be considered

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