Job Order Detail

Description

Customer Service Advisor  Automotive
Salary Range $35,000-$75,000 Annually
This Regina Ford Dealership is pleased to offer a Full-time employment opportunity as a Customer Service Advisor in our Quick Lane department.  We are confident that you will find this position both rewarding and challenging as you grow with us to be both an exceptional member of our team and support our customers.

WHY JOIN US?
    Very competitive earning opportunity
    Team based environment and compensation
    Training, both virtually, on the job and external
    Leadership mentoring and coaching
    Career pathing for development
    Comprehensive Benefits that include drug plan, dental, eye care, paramedical.
    Matching Pension Program
    Bonus opportunities

WHAT YOU WILL BE DOING.
    Providing exceptional customer experiences for their vehicle needs.
    Listening to the customers concerns or requests.
    Reviewing vehicle history, making recommendations-based vehicle plan needs.
    Quoting prices to customers, following up and satisfying all needs.
    Working closely with Service Technicians by providing customer details.
    Communicating with Ford Assistance, Warranty and Customer Support
    Working closely with Parts & Accessories for timely repairs
    Working on a computer, organizing workloads, and balancing commitments
WHAT YOU LL BRING TO THE TEAM:
    Previous Customer Service Advisor Experience Automotive would be ideal.
    Experience in customer service non-automotive okay as well, previous transferable skills that are related like food and beverage industry experience is an asset.
    Unexperienced, but a solid fit  be a great student.
    Solid communication skills, be a great listener and have a calm demeanor.
    Energy, passion, and professionalism is a must
    Detail oriented and results focused personality
    Knowledge of all Microsoft programs is also an asset, not vital.
    Valid drivers license