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Job Responsibilities include but are not limited to:
-Directing all operational aspects including distribution, customer service, some HR duties (interviewing), administration and sales in accordance with company objectives.
-Provide training, coaching, and development for your team.
-Work with the warehouse supervisor to prepare for daily container receiving and stock transferring to other branches, accuracy is essential.
-Ensure sales goals are achieved; inventory shrinkage is kept low
-Assess local market conditions and identify current and prospective sales opportunities; providing reports on market movement and penetration.
-Developing forecasts, financial objectives and business plans.
-Assist all customers quickly and professionally providing exemplary customer service; Address customer and employee satisfaction issues promptly.
-Implement strategic methods of inventory control and management, optimize damage control and minimize inventory discrepancies.
-Maintain a safe and clean office and warehouse environment; ordering supplies as necessary.
-Establish and maintain relationships with new and existing clients.
-May need to help with Order Desk at times to respond to emails, phone, and walk-in inquiries as needed.
-Work together with the Head Office to help develop and create policies, efficient processes and procedures.
-Share knowledge with other branches and headquarters on effective practices, competitive intelligen