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Who is eHealth Saskatchewan?
eHealth Saskatchewan is a Treasury Board Crown Corporation with a unique blend of healthcare, information technology, and citizen services. Our vision is "Connected healthcare, accessible to everyone, everywhere" with a mission to "Collaborate to transform healthcare through the use of information and innovative technology". It is a complex environment, constantly evolving and quickly changing as we live our values of excellence, integrity, teamwork, courage, resilience and collaboration.
The Deskside Analyst II provides orientation, direction, coaching and mentorship to junior deskside operations staff on troubleshooting solutions and techniques. Coordinates small & mid-sized on-site installations, moves, adds or changes (iMAC services) for deskside related workstations and non-clinical connected peripherals. Coordinates the planning and execution of small & mid-sized projects and refresh strategies as it relates to computer workstations and non-clinical connected peripherals and locally installed eHS supported software.
Works closely with IT Deskside Operations Manager, Team Leads, eHS Tier 3 teams, and Vendors to ensure client needs and satisfaction are met.
Our team members participate in an after-hours standby rotation to provide operations and support for service availability 24/7/365.
The position requires the ability to lift equipment between 50 and 65 pounds. Stooping, bending, and crawling under desks may be required on occasion.
You are required to have a valid class 5 driver's license to meet requirements for this role.
If you are looking for an opportunity to challenge yourself and showcase your abilities, we would love to hear from you. For more information on this position, please visit our website.
Transportation/Travel Information
- Own transportation
- Willing to travel
- Willing to travel regularly
- Valid driver's licence
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