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Supervise and Technical Support (Mobile phones and Laptops) and co-ordinate sales staff and cashiers
Assign sales workers to duties and prepare work schedules
Authorize payments by cheque and the return of merchandise
Sell merchandise to customers
Resolve problems that arise, such as customer complaints and supply shortages
Maintain specified inventory and order merchandise
Prepare reports regarding sales volumes, merchandising and personnel matters
Hire and train or arrange for the training of new sales staff.
Mobile phones, iPad , Tablet and laptops technical knowledge is mandatory.
Essential Skills
- Reading text
- Document use
- Numeracy
- Writing
- Oral communication
- Working with others
- Problem solving
- Decision making
- Critical thinking
- Job task planning and organizing
- Finding information
- Computer use
- Continuous learning
- Significant use of memory
Transportation/Travel Information
- Own transportation
Additional Skills
- Prepare work schedules
- Order merchandise
- Hire and train or arrange for training of staff
Supervisory Experience
- Retail salespersons and sales clerks
- Elemental sales occupations
- Cashiers
Specific Skills
- Supervise and co-ordinate sales staff and cashiers
- Sell merchandise
- Resolve customer complaints and supply shortages
- Prepare reports on sales volumes, merchandising and personnel matters
- Maintain specified inventory
- Authorize payments by cheque
- Authorize return of merchandise
- Assign sales workers to duties
Work Setting
- Retail establishment
Ability to Supervise
- 3 - 4 people
- Staff in various areas of responsibility
Work Location Information
- On-site customer service
Work Conditions and Physical Capabilities
- Work under pressure
- Handling heavy loads
- Combination of sitting, standing, walking
Security and Safety
- Basic security clearance
- Criminal record check (abstract)
Own Tools/Equipment
- Computer
- Printer
- Internet access
- Cellular phone
- Pager
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