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Position Summary:
The Closing/Shift Supervisor position is responsible for assisting the store team in store operations and closing procedures as well as security during their shift. The Closing Supervisor must also provide efficient and friendly service to customers and for maintaining excellent Store operating standards at all times.
Key Responsibilities:
-Responsible for overall security of the store.
-Oversees the store operations and provides a safe working environment for the rest of the team.
-Provides a high level of customer service by establishing contact, greeting customers and ensuring customer satisfaction
-Provides solutions for customers concerns.
-Receiving orders and following the proper procedures.
-Completes the Closing Supervisors work plans.
-Maintains a balanced float while on shift and counts cash drawer at end of shift, reporting and accounting for any discrepancies
- Faces and displays merchandise
- Ensures products are scanning correctly and advises Management of any discrepancies
- Demonstrates a high level of professional and ethical standards by adhering to all Company policies and procedures
- Handles products and operates equipment according to regulations and Company policies and procedures
- Demonstrates consistent growth in product knowledge and product changes
Requirements:
- Must HAVE Open availability to work nights and weekends as this will be mostly evening shifts
- Must be 19+ years of age
- Must have Serving it Right certification
- Must be able to bend, reach and stand for long periods of time with out issue.
-Must be able to lift 50 lbs on a regular basis without issue.
- Employee co-pay health benefits available after the probationary period of 3 months.
Essential Skills
- Working with others
- Problem solving
- Decision making
- Critical thinking
- Job task planning and organizing
- Significant use of memory
Transportation/Travel Information
- Own transportation
Supervisory Experience
- Retail salespersons and sales clerks
Specific Skills
- Authorize return of merchandise
- Assign sales workers to duties
Ability to Supervise
- 11 - 15 people
- Staff in various areas of responsibility
Work Conditions and Physical Capabilities
- Fast-paced environment
- Work under pressure
- Tight deadlines
- Handling heavy loads
- Combination of sitting, standing, walking
- Walking
Security and Safety
- Bondable
- Basic security clearance