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We have an immediate opening for a Lead Commercial Technician in our Saskatoon branch. Reporting to the Field Operations Manager, the Lead Commercial Technician will service and install overhead/pedestrian doors. This role is a permanent, full time position. There is a possibility of on call and overtime.
Responsibilities:
Diagnose problems, provide solutions, and carry out required work on overhead doors
Regularly coordinate with the service scheduler on problem solving and required parts
Provide estimates for how many person-hours are required for a service call, and the cost to fix versus replace doors
Contributing to business development of the branch by actively seeking new customers and building relationships with current customers
Other duties, as assigned
Qualifications:
Experience in a Service/Installation Industry; previous experience with door automation considered an asset
Experience in related trades or construction
Possess a valid drivers license
CDI Certification is an asset but not a requirement
Relevant safety training and tickets are an asset (such as OSSA Fall Protection, OSSA Elevated Work Platform, Standard First Aid, CSTS, BSO)
Experience servicing/installing overhead doors is strongly preferred
Wearing a hard hat and other PPE is mandatory for this safety sensitive role
Comfortable with heights (ladders & lifts)
Must be able to lift up to 75 pounds
Must work outside in all different weather conditions, including cold and extreme heat. Lifting, pulling, climbing, standing, sitting, lying down, squatting and kneeling and managing equipment and tools required
Must be able to successfully pass pre-employment screening requirements including drug, alcohol, and health assessment
New hire candidates will be required to provide a current Drivers Abstract at their own cost
Essential Skills
- Reading text
- Document use
- Writing
- Oral communication
- Working with others
- Problem solving
- Decision making
- Critical thinking
- Job task planning and organizing
- Finding information
- Computer use
- Continuous learning
- Significant use of memory
Transportation/Travel Information
- Valid driver's licence
Additional Skills
- Prepare and maintain work materials and supplies
- Professionalism in customer service
- Document and prepare invoices and work orders
Specific Skills
- Utilize hand and power tools
- Measure and mark guidelines to be used for installations
- Determine layout and installation procedures
- Assemble and install products
- Load and unload trucks with supplies and equipment
- Service and repair installations
Area Of Specialization
- Doors, overhead
- Aluminum windows and doors
Work Location Information
- Various locations
Type of Establishment/Work Setting Experience
- Residential
- Industrial
- Commercial
Work Conditions and Physical Capabilities
- Fast-paced environment
- Physically demanding
- Attention to detail
Security and Safety
- Driving record check (abstract)
- Drug test
Major Work Area
- Repair
- Installation
- Construction
Weight Handling
- Up to 45 kg (100 lbs)
Work Site Environment
- Outdoors
- At heights
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