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- Supervise the overall performance and functioning of cashiers and sales representative;
- Provide each customer exceptional friendly service;
- Develop E-sales platforms to promote products online for all retailing and wholesaling businesses;
- Ensure all items are stocked and displays are attractive, priced correctly, and displayed in a safe manner;
- Prepare internet marketing and advertising strategies, plans, and objectives;
- Implement operating procedures to ensure store is clean, adequately stocked, organized, and well kept;
- Complete daily paperwork and computer entry in a timely manner as established by the general manager;
- Other duties assigned by the general manager.
Essential Skills
- Reading text
- Document use
- Numeracy
- Writing
- Oral communication
- Working with others
- Problem solving
- Decision making
- Critical thinking
- Job task planning and organizing
- Finding information
- Computer use
- Continuous learning
- Significant use of memory
Transportation/Travel Information
- Own transportation
- Willing to travel
- Valid driver's licence
- Travel expenses not paid by employer
Additional Skills
- Prepare work schedules
- Hire and train or arrange for training of staff
Specific Skills
- Supervise and co-ordinate sales staff and cashiers
- Sell merchandise
- Prepare reports on sales volumes, merchandising and personnel matters
- Authorize return of merchandise
- Assign sales workers to duties
- Maintain specified inventory
- Resolve customer complaints and supply shortages
Work Setting
- Retail establishment
Ability to Supervise
- 5 - 10 people
- Working groups
- Staff in various areas of responsibility
Work Location Information
- On-site customer service
Work Conditions and Physical Capabilities
- Combination of sitting, standing, walking
Security and Safety
- Bondable
Own Tools/Equipment
- Cellular phone
Work Site Environment
- Non-smoking
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