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you will blend your skills to lead, develop and train others in providing superior customer service. You'll be on the move, interacting with your team and customers to find the best solutions for their vehicles needs while building loyalty. You will also be responsible for your team members success.
-The overall operation of a service centre: hiring, training, discipline of employees, customer service, maintaining store inventories/housekeeping, achieving profit plan, ensuring Environmental, Health & Safety compliance and other policies and procedures are met
-Responsible for inventory, labour management and financial performance of the service centre
-Mentor, lead and train the team to optimize their development
-Help maintain a clean, well-organized service centre and facilitate a safe and secure working environment
-Provide superior customer service leadership
-Build trust and win repeat, loyal customers
How you'll succeed:
-You are friendly and willing to work as part of customer-focused team and have effective interpersonal, communication skills
-Knowledge of cash handling, facility and safety control policies and practices
-High school diploma/equivalent
-1 years managerial/supervisory experience is required with preference in the quick lube/auto industry