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Supervisor Front End
Humboldt Sobeys is locally owned and operated full service grocery store located in Humboldt Sask. Our mission is to provide our customers with outstanding service and best in class quality and fresh products.
Overview
The Front End Supervisor is responsible to ensure a superior customer service experience by coaching, and developing friendly, well trained staff. The Supervisor will supervise the department and staff and act as the go to person in the absence of the Department Manager. The Supervisor will foster customer loyalty, fulfill customer needs and actively contribute to an environment of employee and customer engagement.
Job Description
Keep work area clean and presentable at all times
Remain current with weekly and in-store specials
Ensure accurate labeling of products through adherence to company pricing strategies
Foster a shopping experience that engages customers in a way that enhances loyalty, sales and profit
Run, monitor and analyze sales data reports
Monitor and ensure compliance with SOP, OH&S, food safety and other corporate initiatives
Monitor execution of company inventory control procedures
Lead department in accordance with company presentation standards
Act as the departmental "go-to" person in charge of department, when required
Recruit, train, develop, motivate and coach employees, and provide regular feedback to support the department leadership team
Participate in the final inventory calculations
Other duties as required
Job Requirements
Ability to work a variety of shifts including some early mornings (6am start), evenings (10:30pm closing) and weekends
You must be people focused with an interest in working with people of different ages, skill sets and
Essential Skills
- Reading text
- Document use
- Numeracy
- Writing
- Oral communication
- Working with others
- Problem solving
- Decision making
- Critical thinking
- Job task planning and organizing
- Finding information
- Computer use
- Continuous learning
- Significant use of memory
Specific Skills
- Operate cash register
- Customer service oriented
- Suggestive selling
- Process money, cheques and credit/debit card payments
- Scan items
- Receive payment for goods or services
- Stock shelves and clean counter area
- Greet customers
- Enter prices of items on cash register
- Wrap or place merchandise in bags
- Weigh produce and bulk foods
Work Setting
- Supermarket/grocery store
Work Conditions and Physical Capabilities
- Fast-paced environment
- Work under pressure
- Handling heavy loads
- Physically demanding
- Attention to detail
- Standing for extended periods
- Bending, crouching, kneeling
Security and Safety
- Bondable
Business Equipment
- Price scanner
- Computer terminal
- Cash register
- Calculator
- Interac machine
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