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Clerk Grocery
Overview
Humboldt Sobeys is locally owned and operated. We strive to provide and exceptional customer experience through our enthusiastic, energetic and knowledgeable staff. The Grocery Clerk is responsible for carrying out the full range of duties of the position in a professional, responsible, accurate and timely fashion. The Clerk will deliver exceptional customer service, foster customer loyalty, fulfill customer needs and actively contribute to an environment of employee and customer engagement.
Job Description
Adhere to all Food Safety Protocols, Standard Operating Procedures, Health and Safety, corporate policies, and other programs and initiatives
Provide customer service to meet customer needs
Keep work area clean and presentable
Process Grocery orders
Perform program execution and merchandising of product
Perform retail floor maintenance
Maintain back shop
Receive warehouse orders
Increase store sales by actively promoting products
Participate in the training of junior staff
Order and receive stock in accordance with company inventory control procedures as required
Process department shrink
Maintain a clean and safe working environment as per Company requirements
Other duties as required Ontario Only
Additional duties for receiving shifts (as authorized and scheduled by management
Receive, unload and verify load and bill of lading against truck schedule for all incoming product
Ensure equipment is in good working order by reporting any unsafe equipment or conditions
Provide internal customer service by effectively communicating with store management / staff and providing updates on shipments as requested
Job Requirements
Ability to work independently in a fast paced environment
Essential Skills
- Reading text
- Document use
- Numeracy
- Writing
- Oral communication
- Working with others
- Problem solving
- Decision making
- Critical thinking
- Job task planning and organizing
- Finding information
- Computer use
- Continuous learning
- Significant use of memory
Specific Skills
- Stock shelves and display areas
- Obtain articles for customers from shelf or stockroom
- Keep stock clean and in order
- Direct customers to location of articles sought
- Bag, box or parcel purchases for customers, for shipment or delivery
- Customer service oriented
- Carry customer's purchases
- Pack orders in customers' vehicles
- Maintain computerized stock inventory
- Order stock
- Perform general cleaning duties (i.e. sweeping, mopping floors)
Work Setting
- Grocery store
- Dairy department
- Frozen foods department
Work Conditions and Physical Capabilities
- Fast-paced environment
- Work under pressure
- Tight deadlines
- Repetitive tasks
- Handling heavy loads
- Physically demanding
- Attention to detail
- Combination of sitting, standing, walking
- Standing for extended periods
- Walking
- Bending, crouching, kneeling
Security and Safety
- Bondable
Weight Handling
- Up to 23 kg (50 lbs)
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