Job Order Detail

Description

A Great Opportunity in Rosetown!  

Are you looking for part-time work where you can use your skills to make a difference in our community?  If you have excellent organizational skills, can multitask, and enjoy working with people, we would like to hear from you!  

The Rosetown Housing Authority (RHA) is currently recruiting for a part time Tenant Relations Officer to work 3 days/week. This is a term position for 18 months with the possibility of becoming full time and permanent.  

What you'll do:
- review and recommend applications for housing to the Board for approval
- process housing applications, conduct income reviews, calculate rental fees, and collect rent
- manage tenant related concerns, appeals, evictions, and complaints in a professional, tactful manner
- ensure that housing authority units are leased, rents collected, move in/outs completed, home visits are conducted, arrears action plans developed, income reviews completed on existing tenants, and units are allocated in a timely manner to approved applicants

What we're looking for:
- exceptional customer relations skills and ability to maintain positive work relationships
- ability to problem solve, manage conflict and stressful situations
- superior administrative and accounting skills
- accountability and ownership of the role with demonstrated leadership and teamwork skills

What you'll need:
- A Certificate in Business, Management, or Property Management and 2 years' relevant experience (equivalent combination of education and experience will be considered)
- respect for the diversity of others
- proven expertise using Microsoft Office products
- a valid driver's license and a licensed roadworthy vehicle
- an on-line Enhanced (Vulnerable Sector) Criminal Record Check will be required as a condition of hire