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Reports to
General Manager/Front Desk Manager
Summary
The Breakfast attendant is responsible for coordinating and directing all aspects of the breakfast bar and kitchen operations, high quality products and service levels. The Breakfast attendant is expected to manage the visual aspect of the breakfast set up. He/she will ensure inventories are maintained to ensure variety and appropriate quantities are available. The Breakfast attendant will maintain quality customer service.
Core Competencies
Customer Focus
Communication
Energy and Stress
Team Work
Quality Orientation
Problem Solving
Accountability and Dependability
Operating Equipment
Ethics and Integrity
Job Duties
Liaise with customers regarding their experiences and comments.
Ensure that table appointments, including flower arrangements, are impeccable and that tables are set correctly.
Ensure that breakfast stations have the appropriate materials and food in place.
Ensure that faults and defects are reported to Maintenance and acted on appropriately without delay.
Maintain high standards of cleanliness and personal appearance of all staff.
Ensure health and safety measures are followed.
Ensure that all stocks and supplies are requested in a timely fashion so that correct stock levels are maintained and stored under optimum conditions.
Ensure regular reviews of all required stock and operating equipment at specified intervals.
Ensure that operating equipment is used properly and not abused, e.g. serviettes and waiters' cloths used for cleaning.