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Thank you.
We are looking for an enthusiastic individual to join our team!
Duties & Responsibilities include:
-Provide In-store, on-site and remote support services related to computer hardware, software, printing, operating systems, data recovery, network connectivity- installation, troubleshooting & maintenance to individual & business clients.
-Install, modify and repair computer hardware and software
-Clearly record notes and steps taken while troubleshooting
-Recommend hardware and software improvements to customers.
-Provide excellent customer service and able to communicate effectively with non-technical clients
Skills & Qualifications
-Thorough knowledge of computer systems and IT components
-Previous IT related experience required.
-Ability to learn new technologies and systems
-Excellent troubleshooting skills
-Attention to Detail
-Strong communication, organizing and time-management skills
-Must work well independently
-Able to work under deadline pressure
-Experience on Routers, Firewalls, Switches would be an asset
-Valid Class 5 Drivers License
-Must be legally entitled to work in Canada
Computer and Technology Knowledge
- Windows
Essential Skills
- Writing
- Oral communication
- Working with others
- Problem solving
- Decision making
- Job task planning and organizing
- Finding information
- Computer use
Transportation/Travel Information
- Own vehicle
- Willing to travel
- Valid driver's licence
- Travel expenses paid by employer
Credentials (certificates, licences, memberships, courses, etc.)
- Not required
Work Setting
- Computer hardware or software retailer/wholesaler
Work Conditions and Physical Capabilities
- Work under pressure
- Attention to detail
- Combination of sitting, standing, walking
Own Tools/Equipment
- Cellular phone
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