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Reporting to the Business & Skills Training Director, the Program Delivery Associate (PDA) is primarily responsible for providing a variety of office duties and support services of varying complexity. The PDA will focus on customer service and student success in the tasks associated with program delivery. Under the supervision of the respective Program Coordinator, the PDA will assist with the planning and delivery of programs and related activities, including program logistics and student support, with an emphasis on converting business needs to College program activity. Under the supervision of the Business & Skills Training Director, the PDA will assist with the delivery of programs and related activities, including program logistics and student support pertaining to credit programs.
EDUCATION
The minimum relevant knowledge or formal training essential to perform the functions of this position is a one-year post-secondary certificate or equivalent. This education would typically provide knowledge of office procedures, computer applications, basic bookkeeping, and communication skills.
EXPERIENCE
The minimum practical related experience required to perform the duties of this position is one year. This experience would typically provide skills such as interpersonal, verbal and written communication skills, time management, accuracy and proficiency in keyboarding, and specific computer functions and applications. Must have the ability to function in a cross-cultural environment.
FOR A COMPLETE JOB DESCRIPTION, including duties and responsibilities, go to www.carltontrailcollege.com/work-for-us.