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Job Responsibility:
Supervise and coordinate the work of Sales staff.
Assign Schedules of Sales Staff
Resolve problems that arise, such as customer complaints.
Organize and maintain inventory.
Prepare reports on sales volumes.
Authorize payments and returns.
Authorize price quotes, discounts, contract terms, warranties, and delivery dates.
Maintain environment of the Sales floor such as display of automotive products, Information leaflets and accurate price tags, and cleanliness of product and display area.
Authorize test drives for customers.
Hire and train sales staff.
Essential Skills
- Reading text
- Document use
- Oral communication
- Problem solving
- Decision making
- Critical thinking
- Job task planning and organizing
- Computer use
Transportation/Travel Information
- Willing to travel
- Valid driver's licence
Additional Skills
- Prepare work schedules
- Order merchandise
- Hire and train or arrange for training of staff
Supervisory Experience
- Retail salespersons and sales clerks
Specific Skills
- Supervise and co-ordinate sales staff and cashiers
- Sell merchandise
- Resolve customer complaints and supply shortages
- Prepare reports on sales volumes, merchandising and personnel matters
- Maintain specified inventory
- Authorize payments by cheque
- Authorize return of merchandise
- Assign sales workers to duties
Work Setting
- Retail establishment
Ability to Supervise
- 3 - 4 people
Work Location Information
- On-site customer service
Work Conditions and Physical Capabilities
- Combination of sitting, standing, walking
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