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The Hardware Sales Associate position is fast-paced, involving constant interaction with customers explaining product benefits and fulfilling customer needs in hardware, woodworking tools, plumbing, electrical and paint. Helping customers is combined with store maintenance activities such as stocking shelves, merchandising and general housekeeping.
MAJOR TASKS AND RESPONSIBILITIES
Meet, greet and thank customers
Provide friendly, courteous and informed service about hardware, woodworking, plumbing, electrical and paint
Guide customers to location of products
Suggest value-added and related products
Operate paint computer and mix paint
Stock shelves and display areas
Keep stock clean, faced and orderly
Control inventory accuracy and identify and report low stock
Keep informed of promotions and in-store deals
Maintain professional appearance (uniform, hygiene, grooming and name tag)
MAJOR REQUIREMENTS AND COMPETENCIES
Ability to provide professional customer service and employee support
Ability to work in a team environment to achieve common goals
Ability to maintain composure and work effectively in a fast-paced environment
Knowledge of hardware, woodworking, plumbing, electrical and paint
Ability to complete tasks according to instructions and demonstrate responsibility for outcomes
Organizational ability and attention to detail
Approachability
Punctuality
Security and Safety
- Criminal record check (abstract)
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