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Work setting
- Urban area
- Retail/wholesale establishment/distribution centre
- Automobile repair services
Tasks
- Address customers' complaints or concerns
- Answer inquiries and provide information to customers
- Arrange for billing for services
- Explain the type and cost of services offered
- Issue receipts and other forms
- Maintain records and statistics
- Receive payments
- Sell merchandise
- Consult with clients after sale to provide ongoing support
- Answer clients' inquiries and provide information
- Answer written and oral inquiries
- Explain procedures, risks and benefits to clients
Computer and technology knowledge
- Database software
- Internet
- MS Excel
- MS Outlook
- MS Windows
- MS Word
- Social Media
Security and safety
- Driver's validity licence check
- Driving record check (abstract)
Transportation/travel information
- Valid driver's licence
Work conditions and physical capabilities
- Attention to detail
- Fast-paced environment
- Repetitive tasks
- Standing for extended periods
- Walking
- Work under pressure
Personal suitability
- Punctuality
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Organized
- Reliability
- Team player
- Ability to multitask
Health benefits
- Dental plan
- Disability benefits
- Health care plan
Financial benefits
- Commission
Long term benefits
- Group insurance benefits
- Long-term care insurance
- Registered Retirement Savings Plan (RRSP)
Other benefits
- Learning/training paid by employer
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