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Alarm Monitoring Attendant

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Job Order #: 6083445

NOC: 1525
Employer Name:
SecurTek - A SaskTel Company
Wage/Salary Info:
As Per CBA - $14.50-$15.00hr to start. Step every 6mo until max $19.54
Posted Date:
# of Positions:
Employment Terms:
Part Time
Length of Employment:
Permanent - shifts are 8:00 am - 12:00 pm or 4:00 pm - 8:00 pm
Grade 12
No Experience
Apply By:
How to Apply?:
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Employer Name:
SecurTek - A SaskTel Company
Contact Email:
Employer Website:


Can you provide exceptional customer service?

SecurTek is looking to fill the role of Alarm Monitoring Attendant. This position is in Yorkton's state of the art 24/7/365 certified alarm monitoring station. You will be responsible for communicating with customers and various authorities nationwide while responding to alarm messages presented on computer terminals.

Typical Duties:
- Monitor terminal displays for emergencies, fires, medical alerts, intrusions and respond appropriately in a time sensitive manner.
- Provide quality customer service via telephone in a fast-paced call center environment.
- Use computer programs to record all actions; general inquiries, system tests, and emergency situations.
- Dispatch emergency medical and law enforcement personnel if required.

- Previous customer service and/or call center experience.
- Grade 12 Diploma.  
- Ability to effectively operate a computer and learn new programs.
- Excellent verbal communication skills.
- Successful applicants will be required to provide a criminal record check prior to employment.

We offer health, dental, and vision benefits, paid sick days and pension program.

If selected, we will fully train you to be an active contributing member of the monitoring team.

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