Job Order Detail

Description

-Must be able to work weekends, holidays and evenings.
-Perform check-ins and checkouts, paying special attention to accuracy and detail.
-Ensure each guest has received exceptional services and facilities
-Handle all guest requests in an expedient and professional manner. Ensure special requests are dealt with appropriately
-Positively respond to guest queries/complaints and requests, providing positive solutions and ensuring follow-up
-Provide guests with the necessary information that may include restaurant recommendations, driving directions, assistance to local services and transportation alternatives
-Operate the front desk equipment such as the reservation system, switchboard, calculator, and key card vending machines